Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, and TradingView username when you purchase our product. We also collect payment information through our secure third-party payment processors (Shopify, Stripe, PayPal). We do not store credit card details on our servers.

2. How We Use Your Information

We use the information we collect to: provide and maintain our services, process transactions and send related information, send you technical notices and support messages, respond to your comments and questions, and improve our services.

3. Information Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates for the purposes outlined above. Limited, hashed contact information is shared with the advertising platforms we use, as described in section 5.

4. Cookies and Tracking

Our website may use cookies to enhance user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of the site may not function properly. We use analytics tools to understand how visitors interact with our website.

5. Advertising and Measurement

We advertise on platforms such as Google (including YouTube) and X. To measure which ads lead to purchases, to avoid showing our ads to people who are already customers, and to help these platforms reach people likely to be interested in our products, we share limited customer information with them: your email address and, where available, your phone number, name, country and postal code. This information is hashed (turned into an unreadable code) before it leaves our systems, and the platforms use it only to match it to their own users for these purposes — on Google under its Customer Match and enhanced conversions terms (Customer Match policy; how Google uses data from sites that use its services).

By creating an account or placing an order with us, you consent to this sharing, including where you live in the European Economic Area, the United Kingdom or Switzerland. You can withdraw your consent at any time by emailing info@optitrade.shop; we will then leave your information out of all future uploads.

6. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. All data transmission is encrypted using SSL technology.

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide services on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at info@optitrade.shop. We will respond to your request within 30 days.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@optitrade.shop