How to cancel OptiTrade
Last updated: November 5, 2026
To cancel OptiTrade, open the "Welcome on board!" email you got right after buying, click "manage subscription" at the very bottom, then scroll to the end of the page that opens and press "Cancel my subscription". It takes a few clicks, and you keep access until your paid period ends. Lost the email? Write to info@optitrade.shop.
| How you pay | How to cancel |
|---|---|
| Card, Apple Pay, Google Pay or Shop Pay | The "manage subscription" link in your purchase email, then "Cancel my subscription" |
| PayPal | The same email link. Stopping it in PayPal alone leaves the plan open, so use the link too |
| Lifetime (one payment) | Nothing to cancel. Never billed again |
| Can't find the email | Email info@optitrade.shop from the email you bought with and write "Cancel" |
How do I cancel my OptiTrade subscription?
You cancel from your own subscription page. Find the "Welcome on board!" email we sent right after your purchase, click "manage subscription" at the very bottom, scroll to the end of the page that opens and press "Cancel my subscription". Pick any reason, press "Lose Access", then "Cancel it". You'll see "Cancelled" and get a confirmation email.
- Find the email from your purchase. It comes from OptiTrade (info@optitrade.shop) with the subject "Welcome on board!", a few seconds after you buy, to the address you used at checkout. Search every folder (inbox, spam, junk, promotions, updates, all mail) for "Welcome on board" or "OptiTrade".
- Click "manage subscription". It is the last line of the email, under "This email confirms your access for OptiTrade." It opens your subscription page on checkout.optitrade.shop. No password needed, and old links keep working.
- Scroll to the very bottom of your subscription page. Your subscription number, status and plan are at the top. The buttons are at the end of the page.
- Press "Cancel my subscription". It's the last button on the page. Right now it's dark text on a dark background, so look closely at the bottom edge.
- Pick any reason and press "Lose Access". The reason you pick doesn't stop the cancellation. "Lose Access" continues; "Keep Access" keeps your plan. The reason box doesn't reach our support inbox. If you also want a refund, email info@optitrade.shop.
- Press "Cancel it" to confirm. The pop-up asks "Are you sure you want to unsubscribe?". "Wait, I changed my mind!" keeps the plan.
- Check it worked. Your status now shows "Cancelled", and an email with the subject "Your subscription was cancelled" arrives within about a minute. Keep that email.
Two plans on one email? Each plan has its own subscription page and its own link. Cancel each one.
How do I cancel OptiTrade if I paid with PayPal?
Use the manage subscription link in your purchase email first. It works the same for PayPal and closes the plan itself. You can also stop the payments inside PayPal under Automatic payments, but that alone leaves the plan open on our side, so also cancel from the link or write to info@optitrade.shop.
- Log in to PayPal on the website or in the app.
- Open your settings and go to Automatic payments.
- Find the entry with the date and amount of your OptiTrade purchase. It may not be listed under the name OptiTrade, so go by the date and amount. Then cancel it.
- Also cancel from your manage subscription link, or write to info@optitrade.shop, so the plan itself is closed.
I can't find the email. How do I cancel?
Search every email folder for "Welcome on board" or "OptiTrade", including spam, promotions and all mail. Still nothing? Email info@optitrade.shop from the email you bought with, write "Cancel", and we will take care of it. A real person reads every email.
- There is no password login for subscriptions. The manage subscription link in your email is your login.
- Don't reply to no-reply@optitrade.shop. Write a new email to info@optitrade.shop.
- Not finding the email doesn't mean you have Lifetime. If you're not sure which plan you have, ask us.
I don't remember which email I used. What do I do?
Email info@optitrade.shop from any address and tell us what you can: your full name, the date and amount of one charge, the last 4 digits of the card, or the PayPal transaction ID from your PayPal receipt. We use that to find your order. Never send your full card number or any password.
- Check every inbox you use, including old ones, for "OptiTrade". The purchase email went to the address you typed at checkout.
- Your bank or PayPal history shows the date and amount of each charge.
What happens after I cancel OptiTrade?
No more charges. Your plan shows "Cancelled" and you get a confirmation email. You keep using your indicators until the end of the period you already paid for, then access stops. Cancelling does not refund past payments by itself. If you want money back, just ask us at info@optitrade.shop.
- Changed your mind? Open the same manage subscription link and press "Reactivate my subscription", or buy a new plan on optitrade.shop.
- Your TradingView account is not touched.
Can I cancel OptiTrade and get a refund?
Yes. Every payment you've made to OptiTrade is refundable, with no time limit: the current charge, last month's, or every charge you have ever made. Email info@optitrade.shop from the address you used to buy and include your order ID if you have it. No justification is required. Refunds take 7-10 business days to process.
- The money goes back to the card or PayPal account you paid with. Your bank or payment provider may take extra time to show it.
- We may ask questions or offer help first if we believe there is a simple fix.
- Cancelling and refunding are two separate steps. Cancelling stops future billing. A refund returns money already paid. Want both? Cancel from your link, then email us.
- A refund covers what you paid OptiTrade. It does not cover trading losses, broker fees or a separate TradingView plan.
- Paid with a discount or promotion? The same refund terms apply.
Why was I charged after I cancelled?
A second plan on the same email may still be open, a payment stopped only in PayPal leaves the plan open, a retry of an earlier failed payment can go through later, or a cancel email went unactioned. Email info@optitrade.shop with the date and amount of the charge. Every payment is refundable, and we will look into it with you.
- If you have the cancellation confirmation email, forward it to us.
- Don't recognize a charge at all? Tell us right away. If someone used your card without permission, we work with your card issuer.
- Email us before going to your bank. Every payment is refundable, so you don't need a dispute to get your money back.
Do I need to cancel a Lifetime plan?
No. Lifetime is one payment and is never billed again, so there's nothing to cancel. Not sure which plan you have? Look at your bank or PayPal history: Lifetime shows a single charge, while a plan that renews shows a charge every billing cycle. If you see a new charge after buying Lifetime, email us.
There is no free trial, so there is no trial to cancel.
Does cancelling OptiTrade cancel my TradingView plan?
No. OptiTrade and TradingView are separate companies and separate payments. Cancelling OptiTrade stops only OptiTrade billing. If you pay TradingView for a plan, you manage that in your TradingView account. Our indicators work on TradingView's free plan, so you never needed a paid TradingView plan for OptiTrade.
How do I contact OptiTrade support?
Email info@optitrade.shop. It's our only support address, and a real person reads every email. There's no phone line or live chat. Write from the email you bought with if you can, and don't reply to no-reply@optitrade.shop, because replies there can't be read.
- For setup help, the Guide and the Help Center have videos and answers.
Is this the right OptiTrade?
This page is for OptiTrade at optitrade.shop: TradingView indicators you add to your own chart. We are not a broker and never hold your money, so there are no deposits or withdrawals. Our purchases go through optitrade.shop and checkout.optitrade.shop. If your charge is with opti-trade.com or another similarly named site, that's a different company and we can't cancel it.
Who is behind OptiTrade: Is OptiTrade legit? What buyers say: OptiTrade reviews.
More questions
Can I cancel OptiTrade at any time?
Yes. You can cancel whenever you like from the manage subscription link in your purchase email. You keep access until the end of the period you already paid for.
Do I need to log in to cancel OptiTrade?
No. The manage subscription link in your purchase email opens your subscription page directly, with no password. If you don't have that email, write to info@optitrade.shop.
Is there an OptiTrade free trial I need to cancel?
No. OptiTrade has no free trial, so there is no trial that turns into a paid plan. You pay up front for a plan or for Lifetime, and every payment is refundable.
Can I restart OptiTrade after cancelling?
Yes. Open the same manage subscription link and press "Reactivate my subscription", or buy a new plan on optitrade.shop.