Is OptiTrade legit?

You don't have to take our word for it. Here is what you can check yourself:

• Trustpilot: 4.3 out of 5 from 1,263 reviews (checked Nov 4, 2026), including the one-star reviews. Read them on Trustpilot.
• ScamAdviser: see its check of optitrade.shop.
• Our policies are public: Refund Policy, Terms, Privacy Policy and Risk Disclosure.

The complaints we see most are about cancelling and refunds. We answer both below, step by step.

The usual signs of a trading scam, and how OptiTrade compares:

• Asked to deposit money so someone can trade for you? OptiTrade never takes deposits. The only payment you make is for the software.
• Asked to pay a fee to withdraw your balance? There is no balance and nothing to withdraw.
• An account manager who trades for you? OptiTrade never places trades and has no access to your brokerage account.
• Promised returns? We promise none. See Does OptiTrade guarantee profits?

If a site asks you to deposit money so it can trade for you, it is not OptiTrade.

Search results and AI answers sometimes mix these up. Here is who is who:

Reviews of those companies, on Trustpilot or anywhere else, are not about us. Our own Trustpilot page is trustpilot.com/review/www.optitrade.shop.

• Core indicators: OptiTrade V1.0, OptiTrade 2.0 TP-SL, OptiTrade 2.0 HWR and OptiTrade 2.0 Buy-Sell.
• How you get it: after you order, log in on your access page with your order email and street address, copy your personal code and paste it into TradingView's Pine Editor. Lifetime codes never expire. No TradingView username needed.
• Alerts: push, email or webhook alerts through TradingView. If your broker or a connector accepts TradingView webhooks, you can automate orders yourself. Automated orders can lose money too.
• What it is not: charting software, not a broker, an adviser or a fund. It never places trades for you, never holds your money and gives no personal advice. Every user sees the same labels. OptiTrade is not affiliated with TradingView.

New here? The setup guide shows every step.

The claim comes from a Reddit thread that says OptiTrade copies the free Lorentzian Classification indicator. Building on public Pine libraries is common on TradingView, and we would rather tell you than have you find it on Reddit. If OptiTrade isn't worth it to you, every payment is refundable under our Refund Policy.

Is AI trading legit? Software that marks up your chart is a normal, legal tool. The red flag is anyone who promises fixed returns or asks you to hand over your money so they can trade it. We do neither. OptiTrade gives no financial advice, and every user sees the same labels. Trading stocks, forex, crypto, futures or CFDs carries a real risk of loss. Read our full Risk Disclosure.

What critical reviewers say most: cancelling was hard to find, a refund took too long or was refused, some signals came late, and support answered slowly. Our answers: refunds, cancelling, late signals, support.

Read every review, good and bad, on Trustpilot. What buyers say, in more detail: OptiTrade reviews.

The thread is Optitrade opinions? on r/TradingView. Here is each claim made in its replies, in our own words, with what is true today:

• OptiTrade is a scam. It is TradingView indicator software sold through Shopify's checkout since July 2024, with a public Refund Policy and a support address. We never take deposits or touch your broker account. See the full answer, and who is who for look-alike companies.
• Refunds were refused, or proof was asked for first. Several replies say a refund request was met with questions or advice to test more. Our Refund Policy today needs no reason: we may ask questions or offer help first, but every payment is refundable, with no time limit. See refunds.
• Charges kept coming after cancelling. This can happen when a second plan on the same email is still open, when payments were stopped only inside PayPal, when a retry of an earlier failed payment went through later, or when a cancel request sent by email was not processed before the next renewal. See charged after cancelling. Any such charge is refundable too.
• Cancelling is hard to find. It is harder to find than it should be, so here it is in full: how to cancel.
• Results are inconsistent, signals are late or too rare. Indicators built on past prices react after a move has started, ours included. How often labels appear depends on the timeframe and the filters you switch on: a daily chart with the strictest filters shows very few. The setup guide explains the settings. No result is promised, and any trade can lose. In return, a label never moves or disappears once it is on your chart.
• It copies a free indicator. Some of our scripts use free, public open-source Pine libraries as building blocks; OptiTrade is not a re-sold free script. See the full answer.
• OptiTrade's TradingView profiles were taken down. Until March 2026, access ran through invite-only scripts on our TradingView profile. Since March 2026 you get a personal code on your access page and paste it into TradingView's Pine Editor yourself, so a profile takedown can no longer cut your access.
• Emails go unanswered. Some replies say emails went unanswered. Every email to info@optitrade.shop is read by a real person; write from the email you bought with and add your order number so we can find it straight away, rather than replying to a no-reply email. See how to contact us.

• Any payment, any time. The current charge, last month's, or every charge you have ever made. It is your call which ones.
• We may offer help first. If we believe there is a simple fix, we may ask questions or offer help before refunding. You still don't need to give a reason.
• What it covers. A refund returns what you paid OptiTrade. It does not cover trading losses, broker fees or a separate TradingView subscription.
• Cancelling is separate. Cancelling stops future billing. It does not by itself return money already paid. To do both, cancel and email us.

The full terms: Refund Policy.

• After the button: pick a reason, click "Lose Access", then confirm with "Cancel it". A confirmation email follows within about a minute.
• Can't find the email? Search every folder, including spam and promotions, for "Welcome on board" or "OptiTrade". The link sits at the very bottom of the email.
• Two plans on one email? Each subscription has its own link and has to be cancelled on its own.
• Paid with PayPal? You can also stop the payment in PayPal under Automatic payments: look for the entry with the date and amount of your purchase. Please use the link or email us as well, so the subscription is closed on our side too.
• Still stuck? Email info@optitrade.shop from the email you bought with, write "Cancel", and we will take care of it.

Full step-by-step guide: How to cancel OptiTrade.

Each plan has its own cancel link, so if you bought twice, cancel both. Every payment you've made to us is refundable under our Refund Policy.

• Prices are in US dollars. Your bank or PayPal may show the amount converted to your currency.
• Every payment stays refundable, with no time limit. See refunds.
• Monthly renews automatically each billing cycle until you cancel. How to cancel.

Indicators offered as a "free download" elsewhere, or sold on sites such as Etsy, are not from us.

To help us find your order fast, write from the email you ordered with and add your order number if you have it. Answers to common questions are in the Help Center.